Frequently Asked Questions | Liberated Storage - Coaling

❓ How do I rent a storage unit?
You can reserve a unit online anytime! Just pick your size, choose your protection plan, and follow the steps. It's fast and fully contactless.


❓ What unit sizes do you offer?
We offer:

  • 5x10 – Great for small items, boxes, bikes, or seasonal gear

  • 10x10 – Ideal for a 1-bedroom apartment

  • 10x15 – Perfect for a 2-bedroom apartment or small business inventory

  • 10x20 – Holds the contents of a 2–3 bedroom home or even a small vehicle

Not sure what size is right? Contact us — we’re happy to help you choose.


❓ Are your units drive-up accessible?
Yes! All of our units are drive-up, making loading and unloading quick and easy.


❓ Is the facility secure?
Absolutely. We prioritize your peace of mind with:

  • 24/7 CCTV surveillance

  • Automated gate access with personalized entry codes

  • Solid construction and secure locks on all units

Plus, every unit rental includes a required tenant protection plan for an added layer of safety (see below).


❓ Why is tenant protection required?
Great question -- and we're glad you asked.

At Liberated Storage, your peace of mind matters to us. That's why a tenant protection plan is required with every rental.

These plans help protect your belongings against unexpected events like fire, water damage, or theft. Coverage starts at just $12.00 per month, and you can choose the protection level that works best for you during checkout.

No need to provide outside insurance or worry about coverage gaps -- we've built this into the rental process to make storage stress-free and fully covered from the start.

Your stuff matters. Protecting it should be easy.


❓ What are your access hours?
Our facility is accessible 24 hours a day, 7 days a week through our secure gate system.


❓ How much does storage cost?
Pricing depends on unit size and availability. Check our website for up-to-date rates and current specials.


❓ Do I need to bring my own lock?
Yes. We recommend disc-style locks for maximum security.